Privacy Policy
We value your privacy here at TapestryFoundryPath
Information We Collect
If you reach out for corporate floral arrangements or gift services, we gather information you willingly share. This covers your name, company name, email, phone, delivery addresses, and specific floral requirements. Payment details are collected when you place orders, handled securely by our payment partners.
For corporate clients, we might gather extra business data like company registration details, preferred delivery timelines, and budget parameters to tailor our service to your needs.
When you visit our site, it automatically collects technical data such as your IP address, browser, device details, and navigation patterns. We use this to enhance site performance and to learn how clients discover our services.
How We Use Your Information
We mainly use your information to complete flower orders and deliver high-quality customer support. This encompasses processing orders, coordinating deliveries, designing tailored arrangements, and keeping you informed about your service needs.
We also use data to enhance our offerings and the website experience, helping us identify which corporate floral services are most valuable to clients and how we can better assist the business community in United Kingdom.
Information Sharing and Disclosure
TapestryFoundryPath prioritizes your privacy and does not sell personal data to outsiders. We disclose information only as needed to deliver our services or when required by law.
We may disclose essential information to trusted service partners who assist in running our operations, including delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your information and use it solely for the services they furnish us.
We may disclose information when legally required, by court order, or at government request. We may also share it to protect our rights, property, or safety, including that of customers and staff.
Data Security Measures
We treat the security of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to protect it. This includes protected data storage, encrypted communications, and restricted access to personal information within our organization.
Secure Storage
We store personal data on secure systems with access controls and ongoing security monitoring.
Encryption
We encrypt sensitive data transmissions to protect information as it moves between your browser and our infrastructure.
Limited Access
Access to customer data is restricted to authorized personnel who require it to deliver services.
Although we deploy robust security measures, no online transmission method is completely risk-free. We continually update our security practices to guard against emerging threats.
Your Privacy Rights
You hold important rights over your personal information. Depending on applicable laws, you may be able to access, amend, delete, or limit how your data is used.
To exercise these rights, contact us using the details at the policy’s end. We will reply within a reasonable period as required by law.
Data Retention
We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations differ by the type of information and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order details: 3 years after the last service interaction
- Payment transaction records: 7 years for tax and accounting purposes
- Website analytics data: 26 months to improve service delivery
- Marketing communication preferences: Until you unsubscribe or two years of inactivity
Cookies and Website Tracking
Our site uses cookies and other similar technologies to enhance your browsing experience and to gain insight into how visitors interact with our pages. Cookies help us remember your preferences and assess site performance.
You can adjust cookie preferences in your browser settings. Note that turning off certain cookies may impact site functionality. For more details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our website may include links to services or sites operated by others. This privacy policy covers only TapestryFoundryPath and our website. We are not accountable for the privacy practices of external sites.
We encourage you to review the privacy policies of any third-party sites you visit via links on our site.
Policy Updates
We periodically revise this privacy policy to reflect updates in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" timestamp at the top of this document.
We invite you to check this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.
Contact Us About Privacy
TapestryFoundryPath Privacy Team
43 Bedford Street, London
London, United Kingdom WC2E 9HA
Email: info@tapestryfoundrypath.digital
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within 7 business days.